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“My staff has found CIS to be an excellent resource for assistance with the numerous special projects that we address regularly. It is comforting to know that when we reach out for assistance at the last minute, as we often do, the very knowledgeable specialists you have on staff have always done everything possible to accommodate us.” Carlyle A. Burke
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Consulting Services Our technical staff has many centuries of combined experience in the various fields in which we work. This experience can be a significant asset to our customers in a variety of situations. Having a consulting arrangement with CIS in place is like having a battery of additional hands on deck within your IT organization; when a storm hits, the extra personnel and the experience they bring to the table can help you weather it. With guaranteed onsite response times of 2 hours (mission-critical failures) and 4 hours (non-mission-critical), and average response times much faster than that, CIS support is lightning-fast to ensure that you're covered when you need it. Because of the diversity of our technicians' experience, there are few things we can't handle. Most importantly, our comprehensive escalation procedures and customer interaction abilities ensure that support is handled smoothly on every call. Of course, a CIS consulting arrangement provides much more than a seasoned engineering staff in times of crisis, or for troubleshooting. As a contracted client of CIS, you will enjoy access to all of our engineering and project management staff to aid you in any IT endeavor you undertake. Drop us a line today in order to learn more! Read about why firms should outsource their I.T.
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