Effective management of endpoint resources without the use of a centralized resource management console can be a daunting task for even the most savvy IT department. From operating system migrations, to deploying images to new machines, to managing patching, to building workflows in order to handle business processes, the way an organization manages their IT assets directly impacts their departmental overhead, as well as the amount of time being spent on supporting an existing environment versus pursuing new IT initiatives.

Despite these considerations, many companies still handle day-to-day endpoint management via “sneakernet”, relying on a complex chain of emails, tracking IT assets in spreadsheets, and lacking any centralized control over endpoint resources and mobile devices. A comprehensive resource management solution is the key to untangling these antiquated inefficient patterns and streamlining operations for a consolidated approach to managing systems in an effective, secure, and compliant manner.

CIS has effective, proven solutions for large enterprises as well as small and medium sized businesses to quickly and cost-effectively migrate their desktop community to a new OS, such as Windows 7. CIS utilizes best of breed technologies to deploy a hardware-independent Universal Base Image for Windows 7. The CIS team offers expertise in application compatibility services including testing, packaging, and application virtualization, so that clients can transition to their new environment with assurances that their existing critical applications will function as they always have. CIS offers extensive end-user training services to familiarize users with new user interfaces and new application functionality in order to minimize the impact and loss of man-hours associated with the implementation of a new productivity suite such as Office 2010.

CIS engineers implement best of breed technologies from our partner organizations to help clients create a centralized management console. From a single interface, clients are able to package and deploy applications, create detailed asset inventory report, image new machines, manage disparate mobile devices, control software licensing and usage, and create automated workflows for provisioning. CIS will work with a client’s internal staff to develop a comprehensive plan for device management to alleviate both persistent points of “pain” as well as less perceptible source of waste and inefficiency. From there, we will select a technology, create an implementation path, and bring a fully functional solution online in your environment. One key difference between the CIS team and most of our competitors is the fact that we work with multiple technologies. Because we are not tied to a single vendor, our recommendations for a resource management strategy will be built upon providing the best solution to your business, not on the limits of our partnerships. Since we are top-tier partners with a number of manufacturers, CIS is able to provide top-level support for our clients, regardless of the vendor.

support@ciscony.com

Interested in reading about troubleshooting ideas relating to ZENWorks Products?

Geoffrey Carman, one of CIS’ Identity and Resource Management Engineers, has written multiple Novell “Cool Solution” articles relating to ZENWorks issues.

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ZENworks Configuration Management Success Story

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