Non-Profit

Throughout our history, CIS has made it a priority to provide high-end service and support for the non-profit sector. Having worked with over 100 non-profit organizations in the Northeast and, more recently, throughout the country, CIS has a unique understanding of the challenges faced by the IT department at a non-profit organization. Our clients generally are faced with issues such as small work forces, outdated equipment, and limited budget. CIS offers a number of support programs that can be specially tailored to help conquer these challenges. From hardware maintenance to on-site support to completely outsourced IT models, CIS' unique support programs have helped countless non-profit organizations optimize every IT dollar spent.

Industry Spotlight:
CIS provides a balance of on-site support, hardware maintenance, and offsite data storage to many non-profits in the New York Metro area.  One such company, a national fund for healthcare research, utilizes CIS’ hardware maintenance program to ensure that they know up-front what their total hardware costs will be for the fiscal year.  CIS provides guaranteed support, parts, and even temporary replacements for most hardware, based on the client’s existing inventory, to ensure that even if their hardware stops working, their employees do not.  Additionally, CIS provides offsite data storage for disaster recovery purposes at our wholly owned data center in Netcong, NJ.  A CIS support block, providing SLAs for guaranteed response time, allows this client to utilize whatever CIS resources are needed, as they are needed, without the burden of a required monthly payment that is not associated with usage.  CIS values the services provided by our non-profit clients, it is our goal to ensure that they are able to focus on their good work, resting assured that their IT is in highly capable hands.

Solutions:
• Disaster Recovery / Business Continuity / Backup
• Service and Support
• Hardware Maintenance